Your Ultimate Guide to Attending a Conference in English
Attending a conference isn't only about listening to the speakers it is also, if not even more so, about who you talk to while you are...
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Joanne
- Sep 16
- 5 min
Your Guide to: handling a telephone call in English
You're familiar with the scenario, a customer calls and wants to speak to you in English. Is your first reaction to panic? If so read...
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Joanne
- Sep 9
- 2 min
How to: Write a work process description in English, 5 tips you can use today
Working for a multinational organisation means that work processes need to be shared across regions. Using a clear structure and linking...
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Joanne
- Sep 2
- 3 min
How to: Handle a complaint in English, 5 language tips you can use today
A complaint from a customer is the last thing we want to hear. However, with the right language to handle a problem, and a good attitude,...
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Joanne
- Aug 26
- 4 min
Formal and informal emails. What's the difference and why is it important?
Using these 7 tips you can achieve the correct tone in your work and personal emails.
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Joanne
- Mar 18
- 2 min
What's the difference between... will and would?
Will is used to talk about the present or the future. Would is the past tense form of will, so is used to talk about the past. It can...
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Joanne
- Mar 11
- 2 min
What's the difference between... from and since?
Both words are used to talk about the start time of an activity but are used differently. From Is used to talk about when an activity is...
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Joanne
- Mar 4
- 2 min
9 ways to remember or to remind
To remember or to remind. What's the difference? They are both verbs relating to memory. To remember is something you do when thinking...
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Joanne
- Feb 5
- 2 min
How often do you do something?
Which word means you do something more; often or sometimes? Do you often go to the gym in the evening? Or do you sometimes read a book?...
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Joanne
- Jan 31, 2023
- 2 min
Closing a business email in English - do's and don'ts
It may sound logical but the end of your email is the last impression that the reader will have of you. It is therefore a good idea to...
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Joanne
- Nov 8, 2022
- 2 min
Writing a business email in English - the do's and don'ts for content
You've decided on the subject, and you've addressed the recipient with an appropriate greeting. Now you need to write what you want to...
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Joanne
- Nov 2, 2022
- 3 min
Writing a business email in English - how to start, the do's and don'ts.
The subject of your email should be clear. Before the reader opens your mail they will want to know what it is about. The clearer you...
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